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Our US Offices will be closed on Wednesday, June 19, 2024, in observance of Juneteenth.

We will be operating with reduced staff but still available from 9:00 am - 5:00 pm ET.

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Default Request: Client Deposit
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The Client Deposit workflow is a three task process that is resolved once the deposit has been confirmed, and all three tasks have been tagged as completed.

Team Roles required in Workflow: Advisor & Primary Relationship Manager

Step 1: 

First task is created, called "Evaluate Client Portfolio", and it is assigned to the Team Role: Primary Relationship Manager. This task is designed to indicate a deposit has been made and alert the Primary Relationship Manager to review the client's portfolio to determine the new allocation of the cash.

  • Task one is due 24 hours after the Client Deposit request is created.

Step 2: 

Second task is created, called "Initiate Invest Cash Activity", and is assigned to the Team Role: Advisor. Based on your firm's processes, this task is created to indicate the cash deposit is ready for investment and general steps to start investing the funds should begin.

  • Task two is due 24 hours after the "Initiate Invest Cash Activity" is created.

Step 3:

Third task is created, called "Confirm Completion of Client's Deposit", and it is assigned to the Team Role: Advisor. This step indicates that the Advisor should confirm the client's deposit and that steps required to invest the cash have been started. Once confirmed that all three tasks are completed, the Request status will update to Complete.

  • Task three is due four days after the "Confirm Completion of Client's Deposit" task is created.

 

Here is a list of the default fields that are included in the Request, as well as they type of information that is needed in each field. It is possible, as a System Administrator, to customize these fields within all Requests, including updating the existing names, removing fields, or adding different fields.

Salentica can be customized by your System Administrator, so your views & access may differ from this documentation. Please contact your System Administrator with specific questions.

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