This is a list of the default fields that are included in the Request, as well as the type of information that is needed in each field. It is possible, as a System Administrator, to customize these fields within all Requests, including updating the existing names, removing fields, or adding different fields.
Information
| Field |
Field Type |
| Request Subject |
Text |
| Relationship |
Choose an Existing Relationship |
| Record Type |
Client Meeting (Cannot be updated) |
| Show in Portal? |
Check box |
| Request Origin |
Client Phone Call, Client Email, Client Meeting, External, Internal, Other |
| Request Date |
Date |
| Contact |
Choose an Existing Contact |
| Due Date |
Date |
| Change Effective Date |
Date |
| Ready to Submit? |
Check box |
Request Details
| Field |
Field Type |
| Instructions |
Text |
| Request Notes |
Text |
| Internal Reference |
Text |
Current Status
| Field |
Field Type |
| Status |
Open, Completed, Canceled |
| Current Step Assigned On |
Date |
| Current Step |
Text |
| Current Step Assigned To |
Choose an Existing User |
Execution Status
| Field |
Field Type |
| Last Step Completed |
Text |
| Next Step |
Text |
| Last Step Completed On |
Date |
| Next Step For |
Choose an Existing User |
| Last Step Completed By |
Choose an Existing User |
System Information
| Field |
Field Type |
| Data Broker ID |
Text |
| PCE - Definition |
Choose a Definition |
| Completed By |
Choose an Existing User |
| Completed Date: Date |
Date |
| Completed Date: Time |
Time |
Learn more about Requests here.