To access Families, you will go to the Navigation Bar and select Families. You can choose to view All Families, Recently Viewed Families, or other lists that have been created by either you or your firm. Each of these lists is searchable, sortable, and filterable. To choose a specific Family to view the details, click the Family Name to open the Family record.
Below the family Family Name, and Family Menu, the bulk of the information is included. The data points that are listed below are defaults based on Element's initial template. They can be edited, moved, or removed by your System Administrator. Please reach out to your System Administrator or Elements Service Team for more information.
- Family Name
- Primary Contact†
- Secondary Contact†
Related List Quick Links
- Owner 🔑
- Created By 🔑
- Last Modified By 🔑
†Record must be created before it can be assigned
🔑 -Field is calculated, cannot be updated manually
Activity displays the Activities associated with Families and provides the ability for you to add new Activities from within that screen.
Chatter is a real-time collaboration application that lets users work together, talk to each other, and share information internally.
The Families Menu has links to help you quickly update the Family entity you are viewing. Customization of these links, and permissioning of access to these links, can be updated by the System Administrator. Our defaults include:
- Log A Call
- New Task
- New Event
- Printable View
- Submit for Approval