You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Our US office will be closed on Monday, May 29th in observance of Memorial Day. We will be operating with reduced staff, but still be available 9:00 am - 5:00 pm EDT.
announcement close button
Home > Integrations for Elements > Salentica Data Broker for Elements > Reset your Data Broker Credentials in Elements
Reset your Data Broker Credentials in Elements
print icon

Occasionally, you will need to update your Data Broker, Salesforce, or Black Diamond, credentials in Elements so that the data we are receiving is uninterrupted. Here are the steps, that as a System Administrator, you can make this update.


  1. Navigate to Setup Setup > Quick Find: Installed Packages > Data Broker: Configure
  2. Under number 3. Data Broker, click Data Mapping
  3. Click Credentials
  4. Add your Salesforce Username & Salesforce Password
  5. Click Test Credentials
  6. Click Save



If you receive the following error message, you likely need to upgrade to the latest version of Data Broker Authentication, OAuth. Please enter a case with our Service team for further assistance. 

Salentica can be customized by your System Administrator, so your views & access may differ from this documentation. Please contact your System Administrator with specific questions.

0 out of 0 found this helpful

scroll to top icon