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Home > Elements Object Configuration > Firm Wide Customizations on Elements > New Picklist Values Not Showing on Picklist
New Picklist Values Not Showing on Picklist
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Did you add a new value to your picklist but it is not showing on your Object's record page? You will need to check a few settings to ensure your new values are visible. 

 

Verify Value is Active

First, check that the picklist value is Active on the picklist.

1. Click the gear icon and click Setup

2. From Object Manager, use the Quick Find search box and search for the Object name. In this example, we'll search for Request.

3. Select Fields & Relationships and use the Quick Find search box to search and select the Picklist field.

4. Scroll down to Values and confirm the value is Active.

5. If Inactive, click Activate next to the Value name. 

Verify Value is Visible

Second, ensure the value is visible to the user's profile. 

1. From Setup>Object Manager> use the Quick Find search box to search for the Object.

2. Select Fields & Relationships and use the Quick Find search box to search and select the Picklist field.

3. Click the Set Field-Level Security button at the top. 

4. Ensure the check box is checked for the profile. Save.

Verify Record Type Assignment

Third, ensure the value is assigned to the Record type for the Object.

1. From Setup>Object Manager> use the Quick Find search box to search for the Object.

2. Select Record Types.

3. Select the Record Type. Under Picklists Available for Editing, select Edit next to the Picklist name. 

4. Add the value from the Available Values section by clicking the value and then the Add arrow. Save.

Once you have checked these settings are applied, you should be able to view your value in the picklist. 

 

Salentica can be customized by your System Administrator, so your views & access may differ from this documentation. Please contact your System Administrator with specific questions.

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